FAQ
Friends’ details can be added or facilitators can be added on your people page. We basically need a telephone number and email and the name and then we wil...
Tue, 11 Jun, 2019 at 9:09 PM
No, we simply need an email and a telephone number, and a name even if it’s only a nickname or a first name.
Tue, 11 Jun, 2019 at 9:09 PM
Friends see only the basic information that you put on your vitals page. This includes your address, any medical information you add, your GPS location, he...
Tue, 11 Jun, 2019 at 9:09 PM
Usually about 15 minutes or less, and the watch will be updated with your new alarm settings.
Tue, 11 Jun, 2019 at 9:10 PM
At the moment, we only have the silver and black. We are looking at getting a rose gold watch in the near future.
Tue, 11 Jun, 2019 at 9:10 PM
Yes. We have Bank-grade data protection and comply with best industry standards to ensure the security of your data.
Tue, 11 Jun, 2019 at 9:11 PM
On your control panel, there is an alarms page where an alarm can be set.
Tue, 11 Jun, 2019 at 9:12 PM
At the time of an alarm, the watch will start making noises, vibrate, and create lights to attract your attention. You can then swipe the watch to show tha...
Tue, 11 Jun, 2019 at 9:12 PM
Yes. From the watch, you can turn the system off or show that you’re okay but perhaps not well.
Tue, 11 Jun, 2019 at 9:12 PM
At any time, you can send the medical alert by pressing the button on the watch three times in rapid succession or ask for help from the interface, the wat...
Tue, 11 Jun, 2019 at 9:12 PM